Using this procedure, you can invoice the customer for services provided on different service orders. Invoice lines are created for items, resource hours, or costs that have already been shipped from different service orders but not yet invoiced.

To create a combined invoice

  1. In the Search box, enter Service Invoices, and then choose the related link.

  2. Create a new service invoice.

  3. Specify the customer you want to invoice and fill in the document header.

  4. On the Lines FastTab, choose ActionsAction Menu icon, choose Functions, and then choose Get Shipment Lines. The Get Service Shipment Lines window displays all the shipped but not invoiced lines for the specified customer.

  5. In the Get Service Shipment Lines window, select the lines for the service you want to invoice, and then choose the OK button to insert the service shipment lines into the invoice. The selected lines are copied to the service invoice.

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