You can set up and use workflows that connect business-process tasks performed by different users. System tasks, such as automatic posting, can be included as steps in workflows, preceded or followed by user tasks. Requesting and granting approval to create new records are typical workflow steps. For more information, see Use Workflows.
Before you begin to use workflows, you must set up workflow users and approval users, specify how users receive notifications about workflow steps, and then create the workflows, potentially preceded by code customization.
In the Workflow window, you create a workflow by listing the involved steps on the lines. Each step consists of a workflow event, moderated by event conditions, and a workflow response, moderated by response options. You define workflow steps by filling fields on workflow lines from fixed lists of event and response values representing scenarios that are supported by the application code.
If a business scenario requires a workflow event or response that is not supported, a Microsoft partner must implement them by customizing the application code. For more information, see Walkthrough: Implementing New Workflow Events and Responses.
The following table describes a sequence of tasks, with links to the topics that describe them.
| To | See |
|---|---|
Set up workflow users and user groups. | |
Set up workflow users who take part in approval workflows. | |
Specify how workflow users are notified of workflow steps, including approval requests. | |
Specify when users receive notifications and whether to aggregate notifications in a period to minimize the number of notifications. | |
Set up the layout and general content of new workflow notifications emails, or export, modify, and reimport existing templates. | |
Set up an SMTP server to enable email communication in and out of Microsoft Dynamics NAV. | |
Specify the different steps of a workflow by connection workflow events with workflow responses. | |
Use workflow templates to create new workflows. | |
Share workflows with other Microsoft Dynamics NAV databases by exporting and importing workflows. | |
Learn how to set up a workflow for approving sales documents by following an end-to-end procedure. | Walkthrough: Setting Up and Using a Purchase Approval Workflow |
Add support for a business scenario that requires new workflow events or responses by customizing the application code. (This topic is in English language.) | Walkthrough: Implementing New Workflow Events and Responses in Developer and IT Pro Help. |