You usually receive purchase CR/Adj Notes when you return items to a vendor, but you can also receive them as compensation, such as a purchase allowance. In addition, you can use a CR/adj note to correct an incorrect purchase invoice.

When you post the CR/Adj Note, Microsoft Dynamics NAV creates a posted CR/Adj Note. If you have selected the Return Shipment on CR/Adj Note field, posting the CR/Adj Note will also create a posted return shipment.

From the CR/Adj Note, you can copy all types of purchase documents, quotes, orders, invoices, receipts, and return shipments.

If you use the invoicing facilities, it is a good idea to use purchase CR/Adj Notes too. They make it easier for you to manage your payables.

To create a purchase CR/Adj Note

  1. In the Search box, enter Purchase CR/Adj Notes, and then choose the related link.

  2. In the Purchase CR/Adj Notes window, on the Home tab, in the New group, choose New.

  3. On the Purchase CR/Adj Note Card, fill in the No. field. In the Buy-from Vendor No. field, enter the number of the vendor to whom you returned the items.

  4. If you want to post the CR/adj note to a different vendor than the one specified on the General FastTab, enter the number of that vendor in the Pay-to Vendor No. field on the Invoicing FastTab.

  5. In the Posting Date field, enter the posting date.

  6. In the Vendor CR/Adj Note No. field, enter the number that the vendor uses for the CR/adj note you are creating.

  7. If the purchase CR/adj note will be applied to an invoice that has already been posted, fill in the Applies-to Doc. Type field and the Applies-to Doc. No. field on the Application FastTab.

  8. On the CR/adj note lines, enter information about the items that you have returned. You can either fill in the lines manually, or, if you want to copy information from other documents, you have two options for filling in the lines automatically:

    • You can use the Copy Document batch job to copy an existing document to the CR/Adj Note. Use this function to copy the entire document. It can be either a posted document or a document that is not yet posted. This function only reverses costs exactly when exact cost reversing is set up as mandatory in the purchases and payables setup.
    • You can use the Get Posted Document Lines to Reverse function to copy one or more posted document lines from one or more posted documents to the new CR/Adj Note document. This function’s purpose is to allow you to exactly reverse the costs from the posted document line. This function always exactly reverses the costs from the posted document line, regardless of whether exact cost reversing is set up as required in the purchases and payables setup.
      When you use either of these functions, and, in the case of the Copy Document batch job, when you have also set up exact cost reversing as mandatory in the purchases and payables setup, the original item ledger entries in the Appl.-to Item Entry field are linked to ensure that the costs are copied from the original posted document.
      If the line has item tracking, Microsoft Dynamics NAV cannot provide exact cost reversing, because the reservation is not available from the purchase CR/Adj Note document. You can use the purchase return order for exact cost reversing of an item-tracked line.

  9. If the CR/adj note will be applied to a specific posted invoice, you can open that invoice in the Posted Purchase Invoices window.

If a vendor is also recorded as a contact in Sales and Marketing, and if you have specified an interaction template code for purchase CR/Adj Notes in the Marketing Setup window, when you choose Print to print the CR/Adj Note, an interaction is automatically recorded in the Interaction Log Entry table.

Note
Exact cost reversing of item tracking lines is not available from the Purchase CR/Adj Note document. If you want to use exact cost reversing with item tracking lines, use the Purchase Order or Purchase Return Order document instead.

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