If you have posted a sales return order as received, but the item is subsequently rejected, you must invoice the sales return order so as to complete the transaction. A posted sales CR/Adj Note is created in the process. Then you can issue a corrective sales invoice to re-invoice your customer.
At this point, you have posted the sales return order as received and invoiced.
To create a corrective sales invoice
In the Search box, enter Sales Invoices, and then choose the related link.
On the Home tab, in the New group, choose New. Create a sales invoice for the customer.
On the Actions tab, in the Functions group, choose Copy Document to copy the lines from the incorrectly posted sales CR/Adj Note. For more information, see Copy Sales Document.
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For more information about how to work with fields and columns, see Working with Microsoft Dynamics NAV. For more information about how to find specific pages, see Search. |