You can cancel campaign entries, for example, if some actions within a campaign have been recorded but not performed.

To cancel a campaign entry

  1. In the Search box, enter Campaigns, and then choose the related link.

  2. Select the campaign the entry is related to.

  3. On the Navigate tab, in the Campaign group, choose Entries. The Campaign Entries window opens.

  4. Select the entry that you want to cancel.

  5. On the Actions tab, in the Functions group, choose Switch Checkmark in Cancelled.

  6. Confirm the subsequent message.

Note
After you have cancelled the entry, it is not removed from the Campaign Entries window, but it appears as cancelled. You can delete cancelled campaign entries from the Shortcut iconDelete Campaign Entries window.

For more information, see How to: Delete Campaign Entries.

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